Terms and Conditions
**Last Updated:** [29/08/2024]
Welcome to One Better Moment! These Terms of Service ("Terms") govern your use of our website located at Onebettermoment.com and any related services provided by One Better Moment ("we," "us," or "our"). By accessing or using the Site and our 360 Photo Booth services, you agree to comply with and be bound by these Terms.
**1. Acceptance of Terms**
By accessing or using the Site or our 360 Photo Booth services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not use the Site or our services.
**2. Services**
- We provide 360 Photo Booth services, including photo and video capture, instant sharing, and customization options for events. All services are subject to availability.
- A contract or agreement will be provided outlining the specific services, fees, and terms for each booking. These Terms apply in conjunction with any individual contracts or agreements.
**3. Booking and Payment**
- A booking is confirmed only after we receive a signed contract and any required deposit as specified in the agreement.
- Final payment is due as per the schedule outlined in the contract. Failure to make payment by the due date may result in the cancellation of services and loss of deposit.
- All payments are non-refundable unless otherwise stated in the contract or required by law.
**4. Cancellations and Refunds**
- If you wish to cancel a booking, you must provide written notice as soon as possible. Cancellation terms, including any refunds, will be outlined in your specific contract.
- We reserve the right to cancel a booking due to unforeseen circumstances (e.g., equipment failure, illness). In such cases, we will offer a full refund of any fees paid or provide an alternative service date if possible.
**5. Event Requirements**
- You are responsible for providing a suitable location for the 360 Photo Booth setup, including adequate space, power supply, and access as agreed upon in the contract.
- You agree to ensure that guests comply with all safety instructions provided by our staff during the event. We are not responsible for any injuries or accidents caused by improper use of the 360 Photo Booth.
**6. Content and Usage Rights**
- All photos and videos captured by One Better Moment during your event are protected by Australian copyright law and remain the property of One Better Moment.
- Upon full payment, you are granted a license to use the photos and videos for personal use only unless otherwise specified in your contract. Commercial use, reproduction, or alteration of the content without our written consent is prohibited.
- We reserve the right to use any photos or videos for promotional purposes, including on our website and social media, unless otherwise agreed upon in writing.
**7. Delivery of Content**
- We will provide the final edited photos and videos in the format and medium specified in your contract (e.g., digital files, USB drive).
- The estimated delivery time will be outlined in your contract, but please allow for potential delays due to unforeseen circumstances.
- We are not responsible for any issues that may arise from the printing or reproduction of photos or videos by third-party services.
**8. Limitation of Liability**
- To the fullest extent permitted by law, our liability for any claim arising from the provision of our services is limited to the amount paid by you for those services. We are not liable for any indirect, incidental, or consequential damages.
- We take the utmost care in providing our services, but we cannot guarantee specific results or that all requested moments will be captured.
**9. Governing Law**
These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Victoria, Australia.
**10. Changes to the Terms**
We reserve the right to modify these Terms at any time, in our sole discretion. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site or our services after the posting of revised Terms means that you accept and agree to the changes.
**11. Contact Information**
If you have any questions about these Terms, please contact us at info@onebettermoment.comI